Our client was going through a Salesforce custom application implementation in order to fulfill custom front-end customer service-desk tickets. We developed a custom UI/UX for the front-end visitors, and support all the customization custom Apex development efforts for the overall Salesforce service-desk solution integrated with AWS services. We provided overall program management, configuration and solution implementation services.
HOW WE SOLVED THIS PROBLEM
We provided senior program management oversight, governance, and technical architecture oversight to ensure the Salesforce Service-Cloud modernization was delivered on time and within budget.
Leveraging Agile, industry certified subject matter experts (SMEs) and modern secure technology solutions for our clients.